Privacy Policy
Sence1 is dedicated to safeguarding your personal data and privacy. Throughout this Privacy Policy, terms such as 'Sence1,' 'Company,' 'we,' 'our,' or 'us' pertain to Sence1 Inc. and any corporate affiliates associated with us. Our array of services, inclusive of those featured on this website, are collectively referred to as 'Services' in this Privacy Policy.
This policy delineates how the Company collects, processes, utilizes, discloses, and secures data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and other pertinent directives from the National Privacy Commission (NPC). Applicable when using our products or services, or engaging with us through various means (such as attending our events), this Privacy Policy stands unless an alternate policy is presented. Furthermore, it outlines your options regarding the use, access, correction, and deletion of your personal information. Should you disagree with the data practices outlined herein, it is advisable to abstain from using any websites or services provided by the Company.
Collection of Information
Sence1 typically refrains from collecting personal data unless voluntarily provided directly by you. The utilization of personal data is geared towards enhancing business processes in alignment with corporate policies.
Personal Information
We gather information including names, addresses, email addresses, phone numbers, and any additional details you willingly share with us when submitting inquiries via our website.
Collection of Information for Upria
Account and Profile Information
We gather data when you register for an account, subscribe to a newsletter, respond to surveys, or manage your profile preferences. For clients, this also extends to inquiries you submit through our website, while real estate professionals can utilize our platform to receive inquiries and contact you.
Content Shared on Our Website
The services encompass Upria, wherein we collect and store the content you post, send, receive, and share. This includes information about you and, for real estate professionals, specifics such as property details such as addresses, photos, prices, reviews, and other related data. For clients, profile photos, inquiry messages, and other personal information you enter in your profile. This encompasses files and links uploaded to our services, along with any feedback provided during interactive features, surveys, contests, promotions, or events.
Information Submitted Through Our Support Channels
Our services encompass customer support, where you have the option to share details about any issues encountered with a particular service. Whether you engage with our support team directly or through other channels, you may be requested to provide contact information, a concise description of the problem, and any supporting documentation, screenshots, or relevant information to facilitate issue resolution.
Automatically Collected Information During Service Usage
We gather information as you utilize our services, which includes activities such as browsing our websites and performing specific actions within the service.
Your Interaction with Our Services
We monitor specific details about your interaction with our website, encompassing the features utilized, links clicked, types and sizes of attachments uploaded, commonly used search terms, and your engagement with other users on the platform.
Device and Connection Details
Information pertaining to your computer, phone, tablet, or other devices used to access our website is collected. This encompasses details about your connection type and settings during installation, access, updating, or usage of our website. Additionally, we collect data through your device, including operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. Your IP address and/or country preference are used to approximate your location for an enhanced user experience. The extent of this information collected depends on the type and settings of the device used to access our website.
Cookies and Additional Tracking Technologies
Utilizing cookies and other tracking technologies, such as device identifiers and pixels, is integral to providing functionality and recognizing users across various services and devices. For a comprehensive understanding and control of these cookies and tracking technologies, kindly refer to our Cookie Policy.
Information Sourced from External Channels
We acquire information about you from fellow service users, third-party services, affiliated companies, and business and channel partners.
Integration of Other Services with Your Account
When you link or integrate a third-party service with our website, we receive pertinent information about you. For instance, if you use your Google credentials to create an account or log in, we obtain your name and email address in accordance with your Google profile settings for authentication purposes. Additionally, you can integrate our services with other platforms to access, store, share, and edit specific content. The information obtained during the integration depends on the settings, permissions, and privacy policies controlled by the respective third-party service. It is advisable to review the privacy settings and notices within these third-party services to comprehend the data that may be disclosed to us or shared with our services.
External Collaborators
Information concerning you and your interactions both within and outside the services is obtained from third-party partners. These partners include advertising and market research collaborators who furnish us with data related to your interest in and interaction with our services and online advertisements.
Utilization of Collected Information
The manner in which we employ the information we gather is contingent upon your usage of the website and any preferences you have conveyed to us. The following outlines the specific purposes for which we utilize the information collected about you:
Provision of Services and Personalization
We leverage information about you to deliver our services, process transactions, authenticate your login, offer customer support, display relevant advertisements, and manage the overall functionality of the Services. For instance, the details provided in your account, such as your name, aid in identifying you with other users of the service. Our Services incorporate customized features that enhance your experience by automatically analyzing your activities and furnishing tailored search results, activity feeds, notifications, connections, and recommendations.
Research and Development
Our ongoing objective is to enhance the intelligence, speed, security, integration, and utility of our Services. We utilize insights gained from the collective user experience on our website and direct feedback received to troubleshoot, identify trends, understand usage patterns, and pinpoint areas for integration and improvement.
Communication Regarding the Website
Your contact information is employed for transactional communications via email and within the website. This includes confirming your preferences, reminding you of subscription expirations, addressing your comments, questions, and requests, providing customer support, and sending technical notices, updates, security alerts, and administrative messages. Should an opt-out option be available, it can be located within the communication itself or in your account settings.
Marketing, Promotion, and Engagement
To effectively market, promote, and foster engagement with the website, we utilize your contact information and details about your usage of the Services. This involves sending targeted promotional communications, both via email and through ads displayed on external platforms such as other companies' websites, applications, Facebook, and Google. These communications are strategically designed to enhance your interaction with the Services, providing information about new features, survey requests, newsletters, events, product offers, promotions, and contests. Your control over the receipt of these communications is outlined in the "Communication Regarding the Website" section.
Customer Support
Your information is employed to address technical issues, respond to assistance requests, analyze crash data, and enhance the overall functionality of the Services.
Safety and Security
We use your information, along with details about your Service usage, to verify accounts and activities, monitor for suspicious or fraudulent behavior, and identify any violations of Service policies.
Legitimate Business Interests and Legal Rights Protection
In compliance with legal requirements and when deemed necessary to safeguard our legal rights, as well as the rights of others, anonymized information about you may be used. This includes its utilization in legal claims, compliance activities, regulatory functions, and disclosures related to business acquisitions, mergers, or sales. Furthermore, anonymized, aggregated, and non-personally identifiable data collected may be shared with third parties, such as advertisers and investors, for general business analysis, advertising, marketing, or other legitimate business purposes.
Consent and Right to Object
If you have provided consent for a specific purpose, you reserve the right to change your preferences at any time. However, any processing conducted prior to such changes will remain unaffected. In cases where your information is used due to a legitimate interest, you have the right to object, though this may result in discontinuation of certain Services in some instances.
Information Sharing and Disclosure
We collaborate with third-party entities that assist us in enhancing and delivering our Services, as well as those involved in advertising or related products. This collaboration allows us to efficiently operate our companies and offer complimentary services to our users. The following outlines the types of third parties with whom we may share information about you:
Real Estate Agents and Professionals
In the case of clients, we facilitate communication and information sharing with real estate agents and professionals. Information is shared with these individuals only with your explicit consent and is limited to non-personally identifiable data. Personally identifiable information (such as name or email address) is not shared unless you grant permission.
Service Providers
To ensure seamless website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis, and other services, we engage third-party service providers. These providers access or use information about you under our close guidance, with established policies and procedures designed to safeguard your information.
Social Media Widgets
The Services may incorporate links leading to other websites or services, each governed by their respective privacy policies. Your interaction with and the information submitted to these third-party sites are subject to their privacy practices, not ours.
With Your Consent
Information about you may be shared with third parties when you provide explicit consent. For instance, personal testimonials from satisfied customers may be displayed on our public websites with your name alongside, contingent on your consent.
Advertising, Measurement, and Analytics Services (Non-personally Identifiable Information Only)
To deliver relevant and engaging advertising in our Services, we use all available information about you. However, personally identifiable information is not shared with advertising, measurement, or analytics partners without your permission. We may share non-personally identifiable identifying demographic information or aggregated data to help these partners understand their audience or assess the effectiveness of their advertising.
Vendors, Service Providers, and Other Partners
Information is transferred to vendors, service providers, and other partners supporting our business functions, including technical infrastructure services, usage analysis, advertising effectiveness measurement, customer service, payment facilitation, and academic research and surveys. These partners are bound by strict confidentiality obligations consistent with this Privacy Policy and our contractual agreements.
Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights
In exceptional circumstances, we may share information about you, if reasonably necessary, to comply with applicable laws, regulations, legal processes, or governmental requests, enforce our agreements and terms of service, protect the security or integrity of our products and services, safeguard Upria, our customers, or the public from harm or illegal activities, or respond to emergencies in good faith.
Confidentiality of Data
Sence1 shall operate and hold personal data under strict confidentiality. The company shall not disclose or share personal information in its possession with other entities without your expressed written consent.
Data Protection
Sence1 shall implement appropriate organizational, physical, and technical security measures in order to ensure the privacy and protection of personal data in its possession. The security shall aim to protect and secure data from loss, misuse, unauthorized modification, unauthorized access or disclosure, alteration, or destruction. The following are the company's data protection safeguards:
- Strict implementation of information security policies
- Access Restriction to unauthorized personnel
- Use of secured servers and firewalls
- Data encryption on computing devices
Data Retention
All personal data or information that the company has obtained shall not be retained for a period as specified by law and after the period, all hard and soft copies of personal data or information shall be disposed of and destroyed, through secured means.
Rights of Data Subjects
As a data subject you have the following rights under Data Privacy Act of 2012: Right to be informed, Right to object, Right to access, Right to rectify or correct erroneous data, Right to erase or block, Right to secure data portability, Right to indemnified for damages, Right to file a complaint.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through our website or other appropriate channels.
Contact Information
If you have questions or concerns or would want to lodge a complaint, you may reach our Data Protection Officer through the following details:
- Company Address: 10th Floor IBP Tower, Jade Drive, San Antonio, Pasig, 1605 Metro Manila
- Contact Number: +63 2 8883 7103 ext. 63247
- Email Address: upria-support@sence1.com
You may also lodge a complaint to the National Privacy Commission (NPC). For further details please refer to the NPC website: https://privacy.gov.ph.